Some of you may have noticed this already, but I'm changing online hosting sites for ordering pictures. After being with Pictage for over 2 years, I am making a business decision to switch to PhotoBiz. After careful consideration and a closer look at my expenses, this is definitely a more practical switch. Pictage has been good to me over the years, but some good things come out of the switch....
1. I now except credit cards for everything (not just print orders). I can take credit cards for wedding packages, session fees, products, etc. Before, I was limited to just print orders because Pictage would process the credit card payments for me.
2. I can individually touch up all orders. With Pictage, once I uploaded to the site, my work was done. All orders were printed off my upload and sent directly to my clients. While that is a very nice service (a sort of "set it and forget it" mindset), I like being hands on with my orders so that each and every photo ordered looks it's absolute best. You may be thinking, doesn't this add to your work load? The answer is yes, but I think it's work that is totally worth my time. I hope you are satisfied with that as well!
3. There is now a lower shipping cost. Some of the shipping could cost up to $15 through Pictage! Now, it's just a flat rate of $7 - you can't beat that!
4. You can now buy gift cards! On PhotoBiz, I am able to set it up so you can buy a gift card for someone to use on their order. If you want a customized card or note to send via email to them, let me know and I can design one for you!
4. Are you having problems with the site or ordering? You can now call me or email me directly and we'll take care of the problem and get your stuff ordered. Pictage was a monster all on it's own, so if there were problems, it didn't have to do with me. Then I felt helpless on the client's behalf because I couldn't do anything to fix it except give them Pictage's customer service number!
Pictage is a great service and a great lab. They have a lot of wonderful products and take a lot of time out of ordering for the photographers. However, I am just in need of a change and I want a more hands-on approach to my ordering. I hope you all are happy with the switch and would love feedback on the new site! You can email all questions, comments, and concerns to leah@leahrobbins.com. Also, once I officially cancel my Pictage service, you will no longer be able to access your photos through that site. I would be happy to put your event up on Photobiz, but you will no longer have access to any of the folders you created on Pictage. I suggest writing down your favorites or anything like that if you want them saved.
Thank you so much! I hope you enjoy the new site!
